Switch to Accessible Site
Senior Citizen Couple
Senior Citizen Couple

Crisis Management For Authentic Leaders Series: Step 4

Posted in Authentic Leadership | 

Crisis Management for Authentic Leaders Series: Step 4

Posted on July 25th, 2013 | Categories:
Authentic Leadership

 
Crisis Management for Authentic Leaders Series: Step 4

Welcome to week four of our Crisis Management for Authentic Leaders Series! We began with reviewing the importance of eliminating the fear of employee retaliation. Then we demonstrated why transparency is critical in a crisis. Last week we discussed why using the old-school “protect and defend” approach is ineffective. Today we’re recognizing the opportunities and benefits from involving others in crisis management.

 
Step 4:
Involve trusted resources to find meaningful solutions

Authentic leaders recognize that when things go wrong, trusted advisors, employees, customers and suppliers represent their best options for discovering solutions and moving forward. Instead of turning inward and creating fortresses in which they can hide, they actively reach out for assistance. In some instances, they even reach out to competitors where they know other authentic leaders reside and will treat interactions honorably.

When constituents, clients, lending institutions and others observe leadership’s active involvement in pulling together these types of resources to address a crisis, restoration of trust is not only possible, it is probable.

Did you miss one of our earlier Crisis Management Series articles?

Step 1: Incentivize the truth internally, without fear of retaliation

Step 2: Come clean fast, in public

Step 3: Don’t “defend”
Schedule Appointment

Start your new path in life and be the change today!

Click Here
Helpful Forms

Click here to view and print forms for your appointment.

Click Here